Responsible Lending

Our commitment

At Amigo Loans, responsible lending isn't a box to tick — it's fundamental to how we operate. We believe that access to credit should never come at the cost of a customer's financial wellbeing.

We are authorised and regulated by the Financial Conduct Authority (FCA Reference: 708284), and we adhere fully to the FCA's Consumer Credit Sourcebook (CONC) and Consumer Duty requirements.

Affordability assessment

Before approving any loan, we carry out a thorough affordability assessment for both the borrower and the guarantor. This includes:

• Reviewing income and expenditure to ensure monthly repayments are manageable
• Checking credit history and existing debt obligations
• Verifying that both parties understand and accept the terms of the agreement
• Assessing whether the loan is appropriate given each person's financial circumstances

Clear and transparent information

We always present the full cost of borrowing — including the representative APR, total interest payable and total amount repayable — before any agreement is signed. We do not use misleading promotional materials and we will never hide fees in small print.

Supporting customers in financial difficulty

If you are struggling to meet your repayments, we encourage you to contact us as early as possible. We have a dedicated support team and a range of options available, including:

• Temporary payment deferrals
• Reduced payment arrangements
• Referral to free debt advice services